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Privacy Policy

Douglas Design Partners Ltd
Last Updated: 30/11/25

Douglas Design Partners Ltd (“we”, “our”, or “us”) is committed to safeguarding the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.douglasdesignpartners.co.uk (“the Site”).

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By using the Site, you agree to the practices described in this policy.

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1. Information We Collect

A. Information You Provide

When you use our contact forms or communicate with us, we may collect:

  • Name

  • Email address

  • Phone number

  • Company/organisation (if provided)

  • Project details or enquiries

  • Any additional information you voluntarily provide

B. Information Automatically Collected

The Site is hosted on Wix, which automatically collects some information for security, performance, and analytics, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited, time spent, click behaviour

  • Referring/exit pages

  • General location (non-precise)

C. Cookies and Third-Party Tracking Technologies

We use:

  • Wix essential cookies

  • Google Analytics 4 (GA4) for site usage statistics

  • Performance and preference cookies
    Details are provided in the Cookie Policy below.

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2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide requested services

  • Communicate about projects or proposals

  • Improve the functionality and performance of the Site

  • Monitor site usage through Google Analytics

  • Maintain website security and prevent fraud

  • Comply with legal and regulatory obligations

We do not sell your personal information.

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3. Legal Basis Under UK GDPR

We process personal data under the following legal bases:

Legitimate Interests

  • Responding to enquiries

  • Improving our website and services

  • Protecting our business from fraud or misuse

Performance of a Contract

  • When communicating with you in relation to agreed services or proposals

Consent

  • When you opt-in to optional cookies

  • When you submit information intentionally via a contact form

Legal Obligation

  • Where we are required to retain records for tax, accounting, or regulatory purposes

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4. How We Share Your Information

We may share your data with:

Service Providers

  • Wix.com – Website hosting, security, and analytics

  • Google Analytics – Website usage analysis

These processors are only permitted to use your data as necessary to deliver their services.

Legal Requirements

We may disclose information if required to:

  • Comply with laws or legal processes

  • Respond to requests from authorities

  • Protect our rights or prevent fraud

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Business Transfers

If Douglas Design Partners Ltd undergoes restructuring, merger, or acquisition, your data may be transferred under appropriate safeguards.

5. International Data Transfers

As a UK-based business:

  • Wix may store/process data in the EU, US, or other jurisdictions.
    Wix complies with recognised international data-transfer frameworks and uses appropriate safeguards (such as Standard Contractual Clauses).

  • Google Analytics may process data internationally using approved safeguards.

By using the Site, you acknowledge such transfers may occur.

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6. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including:

  • Responding to enquiries

  • Maintaining business records

  • Legal and regulatory compliance

If you would like specific retention times added, I can tailor this section.

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7. Your UK GDPR Rights

You may have the following rights:

  • Right of Access – request a copy of your personal data

  • Right to Rectification – correct inaccurate data

  • Right to Erasure – request deletion of your data

  • Right to Restriction – limit processing of your data

  • Right to Object – object to processing based on legitimate interests

  • Right to Data Portability – request transfer of your data

  • Right to Withdraw Consent – for any consent-based processing

To exercise your rights, contact us using the details in Section 11.

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8. Security

We implement reasonable technical and organisational measures to protect personal data.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Wix provides secure hosting and uses industry-standard measures to protect data.

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9. Third-Party Websites

Our Site may contain links to external websites. We are not responsible for their content or privacy practices.

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10. Children’s Privacy

We do not knowingly collect personal information from children under 13.

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11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact:

Douglas Design Partners Ltd
Email: admin@douglasdesignpartners.co.uk
Address: [insert business address]
Phone: [insert phone number]

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​​​​Cookie Policy

This Cookie Policy explains how Douglas Design Partners Ltd uses cookies and similar technologies on www.douglasdesignpartners.co.uk.

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What Are Cookies?

Cookies are small files stored on your device to enhance website functionality, performance, and analytics.

Types of Cookies We Use

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1. Essential Cookies (Wix)

These are required for the Site to function and cannot be disabled.
Examples include:

  • Security cookies

  • Session management cookies

  • Load-balancing cookies

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2. Analytics Cookies (Google Analytics 4)

Used to measure traffic, user behaviour, and Site performance.
Google may collect:

  • IP address (anonymised)

  • Device/browser information

  • Pages visited and interactions

We use this data to improve website design, content, and user experience.

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3. Functional Cookies (Wix)

Used to remember user preferences such as language or layout settings.

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4. Consent-Based Cookies

Any non-essential cookies will only run if you consent via the cookie banner (if implemented).

Managing Cookies

You can control or delete cookies at any time:

  • Via your browser settings

  • Through cookie banner preferences (if active)

  • By opting out of Google Analytics using Google’s opt-out tools

Disabling cookies may affect certain functionalities of the Site.

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Updates to This Policy

We may update this Privacy Policy or Cookie Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

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